Redneksioux Posted October 16, 2016 Posted October 16, 2016 There are complaints currently documented in five different threads, four of which are previous game threads and I'm starting this thread to hopefully get all problems listed here. Maybe the nchc could take a look and realize there is a problem with their webcast at und. The RPI game was terrible in the first period. Constant video stop and buffer and going fast while picture looked like Nintendo blades of steel. Video got better in the second to go back downhill in the third. I also had had issues with video both other weekends to have nchctv tell me it was on my end while others here were having the same issue. So please report your issues to nchctv AND use this thread to document as well. Quote
UNDColorado Posted October 16, 2016 Posted October 16, 2016 I had major issues for a while and I did report it to NCHC and UND. They did seem to fix it but this isnt worth the season pass i bought so they better figure it out. 1 Quote
mattim Posted October 16, 2016 Posted October 16, 2016 I am just glad we have played somewhat meaningless games so far, they are all important in the PW, but so far the competition has not made for exciting hockey. If I had to watch a close game against Denver or any other NCHC/good team with the streams we have received so far this year I would demand a refund from NCHCTV! Last night sucked so bad I turned it off and listened on the radio. Quote
Just Curious Posted October 16, 2016 Posted October 16, 2016 13 minutes ago, zoom said: Got this in email this morning I got the same exact email after sending in a complaint last night. I have had streaming issues for at least part of the game all 3 weekends so far. Quote
zoom Posted October 16, 2016 Posted October 16, 2016 Yup! All 3 games. Sent in 3 complaints . This was the first and only response. Expectations are that is fixed by Friday. I don't want to dump it . It's my only way to view it here in gopher land . Quote
BigGreyAnt41 Posted October 16, 2016 Posted October 16, 2016 I got a similar response email, except the one I got added this at the end: If you would like to reach out to UND directly please visit the Athletics directory here: http://www.undsports.com/ViewArticle.dbml?DB_OEM_ID=13500&ATCLID=3743113&DB_OEM_ID=13500 Quote
snooty89 Posted October 16, 2016 Posted October 16, 2016 I have had the same issue, but have found a work around at the moment. So on the apple tv you just select the game you want and it loads up. Let it start and hit pause for 4-5 minutes and unpause it. It will be smooth the rest of the game. It basically is not handling the amount of people watching and having a hard time trying to buffer while watching live. I realize you will be 4-5 minutes behind and not "live" but it is watchable until it gets fixed. Very frustrating that this even has to be an issue. Try doing this next friday. Worked well for 3 different times I tried it. Basically you are just letting it buffer ahead a bit. It is just like watching a movie on Netflix. They start loading the movie and you are basically watching a few minutes behind as it loads infront. Quote
KSSioux Posted October 16, 2016 Posted October 16, 2016 I agree they have had serious issues across the board since the start of the season. This is the first weekend that I have been able to stream the game on Apple TV (3rd generation), from my IPad Air2. It was not without some error messages and difficulties, but at least I got it to work this weekend. I had sent in numerous complaints regarding the issue, and it still is not perfect, but it did work. I had used the same system all of last year and did not have any problems. They first blamed my system, but NCHC.TV is the only streaming that I have had issues with on my Apple TV. Fox Sports Go and the Wisconsin-BC game streamed perfectly. CNN, Blaze TV, ESPN and others stream perfectly. Neulion is definitely a weak link and something needs to be done very quickly to improve customer support and overall capabilities. They no longer do the NHL, so something is up. The only thing that I would say is, Please-Please-Please, continue to send them complaints and copy the NCHC folks as well. That has helped my situation. Quote
franchise Posted October 17, 2016 Posted October 17, 2016 I've made the drive to 3 of the 4 games so far, but the one game I watched certainly wasn't worthy of quality you'd expect from $105 or whatever I paid. Quote
southpaw Posted October 19, 2016 Posted October 19, 2016 Has anyone tried watching non-UND games on nchc.tv? I haven't but I'm curious if other schools are having the same issue or if it could be related to the feed UND is sending to Neulion. Quote
siouxfan512 Posted October 19, 2016 Posted October 19, 2016 I'll admit, I'm glad to hear others have had problems too. I was thinking it was just my computer. Hopefully they have this fixed ASAP. Also would like to see that Roku app out by the end of the month, as the whole reason I bought a Roku was to watch NCHC hockey. Won't need it as much the second half of the season as so many games are on TV. Quote
siouxfan512 Posted October 19, 2016 Posted October 19, 2016 Wish UND could find a way to negotiate all football games (not on Roots Sports) and all hockey games, home and away, (not on CBS) to be on Fox College Sports.That would be amazing. Quote
InHeavenThereIsNoBeer Posted October 19, 2016 Posted October 19, 2016 Just FYI in case anyone was wondering, the static and bad microphone during the Canisius series was a Midco issue and not a streaming thing as it did the same thing when I watched it on my DVR. Quote
Bush11 Posted October 19, 2016 Posted October 19, 2016 I jumped to other games on Saturday during the period breaks and the other feeds were fine except W. Mich. Their feed was completely off the air and I think it was off for most, if not their whole game. Quote
#33 Posted October 19, 2016 Posted October 19, 2016 I watched the archived game from Saturday's game against RPI and there is over half of the 1st period missing. The replay goes from around 15:00 left to around 4:00 left. Quote
siouxczech29 Posted October 19, 2016 Posted October 19, 2016 I sent an email to nchc regarding the poor quality for all of the games I've tried watching this season. Received an email back saying that they've corrected the issue. I'm in wait and see mode. Quote
Redneksioux Posted October 20, 2016 Author Posted October 20, 2016 Why is it that you need to watch a 30 second ad before watching any replays? Pay for service but they are still sticking in ads like a free service would like on YouTube or pandora. It a biggie just think it's silly we are advertised to like this on a pay service. 1 Quote
mn_sioux Posted October 22, 2016 Posted October 22, 2016 This is the first time this year with the nchc feed... It seems to be very choppy tonight... Any one else having problems? Quote
Redneksioux Posted October 22, 2016 Author Posted October 22, 2016 Choppy here . Again. the video seems to stick and skip. More bad quality video. Nchctv issues are getting old. Miss the days of fta. 1 Quote
farce poobah Posted October 22, 2016 Posted October 22, 2016 No issues here. Of course, its a first 10 minutes of game time that I wouldn't mind had I missed. Quote
Carl Posted October 22, 2016 Posted October 22, 2016 My stream has been good so far. One quick freeze, but it re-buffered and has been fine since. Quote
Speez Posted October 22, 2016 Posted October 22, 2016 Worst feed I've had all year. Unwatchable & sound is even worse. Quote
siouxfaninseattle Posted October 22, 2016 Posted October 22, 2016 I missed most of the first period but the feed has been very good since I logged in, Quote
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