BigChief Posted December 13, 2019 Share Posted December 13, 2019 Make sure your credit card wasn't charged by Neulion AND Sidearm for this year's NCHC.TV subscription. I was charged in Sept by Neulion and then again in November by Sidearm. When I contacted Sidearm they had no record of my earlier charges. I had to have my credit card company dispute/reverse the charges. 2 Quote Link to comment Share on other sites More sharing options...
cberkas Posted December 13, 2019 Share Posted December 13, 2019 I got charged twice while renewing, emailed them and they fixed it. Quote Link to comment Share on other sites More sharing options...
SiouxFan100 Posted December 13, 2019 Share Posted December 13, 2019 Somebody happy somebody sad sucks a person has to be diligent about Everything! Quote Link to comment Share on other sites More sharing options...
burd Posted December 13, 2019 Share Posted December 13, 2019 I was charged twice also, and after I contacted them, they fixed it. Quote Link to comment Share on other sites More sharing options...
runaroundsioux Posted December 13, 2019 Share Posted December 13, 2019 Same. Quote Link to comment Share on other sites More sharing options...
BigGreyAnt41 Posted December 13, 2019 Share Posted December 13, 2019 Same thing happened to me. Contacted them and they reversed the charge without a problem. Quote Link to comment Share on other sites More sharing options...
burd Posted December 13, 2019 Share Posted December 13, 2019 I suspect it was a transition glitch, not a conscious attempt to double bill. But they should have notified all customers to look for double billing. Quote Link to comment Share on other sites More sharing options...
UNDColorado Posted December 13, 2019 Share Posted December 13, 2019 12 hours ago, keikla said: I didn't have a previous neulion charge, but Sidearm charged me twice on the same day. Love CapitalOne for emailing me "It looks like this company charged you twice. Would you like to dispute it?" Why, yes, yes I would. Sidearm charged me twice at the beginning of the season as well. I emailed them and they refunded me quickly. Quote Link to comment Share on other sites More sharing options...
BigGreyAnt41 Posted December 13, 2019 Share Posted December 13, 2019 1 hour ago, burd said: I suspect it was a transition glitch, not a conscious attempt to double bill. But they should have notified all customers to look for double billing. I'm sure that's what it was. But the odds of everybody in this thread signing up on the exact same day is pretty much zero. That means they had this issue sitting out there for quite awhile and didn't fix it. Quote Link to comment Share on other sites More sharing options...
George M. Bluth Posted December 13, 2019 Share Posted December 13, 2019 I only got one charge from Neulion. I believe it was just an auto-renew from last year. Quote Link to comment Share on other sites More sharing options...
burd Posted December 13, 2019 Share Posted December 13, 2019 15 minutes ago, BigGreyAnt41 said: I'm sure that's what it was. But the odds of everybody in this thread signing up on the exact same day is pretty much zero. That means they had this issue sitting out there for quite awhile and didn't fix it. I say we fire both Berry and Sidearm. Quote Link to comment Share on other sites More sharing options...
Siouxperior Posted December 13, 2019 Share Posted December 13, 2019 18 minutes ago, George M. Bluth said: I only got one charge from Neulion. I believe it was just an auto-renew from last year. Same here. Quote Link to comment Share on other sites More sharing options...
siouxfan512 Posted January 2, 2020 Share Posted January 2, 2020 This happened to me too. I was told my old subscription renewed (even though the NCHC app prompted me to renew because it expired) then I signed up for a new one. Regardless they said they issued a refund. Quote Link to comment Share on other sites More sharing options...
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