that's what i told my friend...haha...when my/his wifi goes down you just unplug the modem and your good....lots of canned responses to my questions but a cordial convo on both sides with the guy on the phone.
i called sidearm with my thoughts on the app...said CC internet went down last night. didn't sound too confident that it would be up tonight. nice that within ten seconds you can actually have a live person on the phone.
that's what i'm wondering...if you have to be logged into your midco home wifi what good is this if your a coffee shop or something and wanna watch a little sports?