I have seen Chuck at two alumni events, and your description pretty much sums up his demeanor at these gatherings, also. Standing by yourself by the coat rack is no way to generate excitement, Chuck. While I don't know the man, my impression is that our University could use a much better ambassador than Chuck is capable of being.
They do have standing room, which is the best view in the house. Those are all sold out, also. There are tons of, um, ticket brokers....outside the arena. Stay patient, and you will get in for reasonable money.